Seven days, two dozen homes:
This is a revealing, detailed study of Internet use during
the week of Jan. 12-19, 2001, by 24 upper-middle-class families in a small-town
neighborhood. The information here was gathered through interviews and the
completion of time-use diaries by individual family members in two dozen Elon, N.C., households. Entry and exit interviews and the family members'
daily diary entries have been woven into the individual magazine-style stories on
each family you will find on this site. Details from the families' diary data are
also included on this site.
Interviews and diaries illuminate
societal effects of new medium
The Study Team
The "One Neighborhood, One Week on the Internet" study was created and carried
out by 25 students of the Elon University School of Communications, led by faculty
member Janna Quitney Anderson. The study is part of the Pew Internet & American
Life Project, led by Harrison "Lee" Rainie and senior research specialist Dr.
John Horrigan. The Washington D.C.-based Pew initiative explores the impact of
the Internet on American society.
Methodology and Results
This study is the first ever to document Internet users' personally recorded
observations over a span of eight days combined with in-depth interviews.
Participants took part in long, focused entry and exit discussions which were
sandwiched around a solid week of time-use diary keeping.
The student researchers gathered data daily from assigned families, wrote feature
stories about those families and also wrote personal stories about the impact the
Internet has had on their own families' lives, providing the perspective of the
emerging generation of Net-savvy users.
Most of the Internet users who participated in the project say going online has
transformed their lives in some way: providing crucial health information;
facilitating vacation planning, job searches and house hunting; transforming
shopping habits; changing the way they operate in the workplace; and, most
importantly, increasing communication between family and friends through e-mail
and instant messaging.
E-mail is replacing letter writing for many of the people in this study, but they
say that because it is convenient and quick, they are actually communicating more
often with far-flung friends and relatives than they did when limited to using
the U.S. Postal Service for written communication. Many Internet users say they
now have newly renewed ties or closer ties with friends and relatives, often in
states thousands of miles away or in foreign lands.
Many of the people in this study say the Internet is an empowering, freeing
information utility. It allows them to communicate at their convenience and do
astounding amounts of research in various areas of interest - including a vast
supply of potentially life-saving or life-altering medical information.
Sharing Their Experiences
Read some or all of the 50 feature stories here and discover many anecdotes
involving the Net and its impact. You will find out about:
- People with family members facing cancer, fibromyalgia, celiac disease and
febrile seizures who used the Internet to research medical facts and communicate
with others who face the same conditions.
- People who planned and/or booked complete vacation packages to Disney World,
Nashville, Washington, D.C., and Hawaii using Web travel sites.
- Several family members who were able to locate long-lost friends or relatives
using Web people searches, and many who have done genealogy research online.
- Several families who have located and/or purchased specialized products and
services, such as new and used cars, antique tools, topiary design, digital sound
editing equipment, beef jerky and particular styles of carpeting and drapery
fabric. One family even located a product liability lawyer to consult about an
- Youngsters who gather all the information, graphics and photos they need to
complete school projects for elementary and middle school.
- Several families who conduct daily communication with friends and relatives who
live around the world, and some who have weekly instant messenger meeting times
during which far-flung family members regularly get together online to have chat